The University of Louisville School of Dentistry has been proactive in its dedication to connect its faculty and students with cutting edge communication technology that improves security and health outcomes for its dental patients. As healthcare becomes rapidly more digital and dependent on electronic patient health information (ePHI), communication obstacles arise due to HIPAA compliance requirements for organizations like UofL School of Dentistry that depend on sharing this sensitive patient information to get their jobs done. To solve this problem and improve patient outcomes, the school has deployed Lua to better coordinate patient care between nearly 1,000 faculty, staff and students. As John J. Sauk, D.D.S., M.S., dean of the UofL School of Dentistry noted,
“We are in a great period of change when it comes to technology and its impact on how we care for patients. As we educate the next generation of dental providers, it is imperative that we ensure students are using the latest tools to make patient care as seamless and supportive as possible.”
Connecting students, faculty and staff with HIPAA compliant messaging.
The University required a HIPAA compliant and secure messaging solution for a diverse set of students, faculty and staff. They needed a fast and intuitive messaging app to have conversations across a variety of day-today situations from within the student clinics, across teams located on different areas of campus, and with clinics across the city. The staff previously relied on SMS texting or consumer messaging apps to casually discuss non-confidential information. They would then wait for crucial follow-ups or for the transfer ePHI over email conversation chains. Christopher Morgan, the school’s Director of Dental Informatics added that,
“Lua boosts the efficiency of our operations, safeguards electronic patient information and streamlines care coordination in a secure way. Our users, especially students, have been drawn to the Lua solution. When you work in a hospital, time and ease of moving information is life saving.”
We are thrilled to see how UofL School of Dentistry is using Lua to successfully bridge the communication gaps that exist at the intersection of education and healthcare. Want to learn more about University of Louisville School of Dentistry and how Lua is helping their organization? Check out our press release.
